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  • 1. Important Notice

    Thank you for visiting  this site  Before proceeding to use at this site,you must read these Terms and Conditions carefully. You will also find that they contain some useful advice on how to use this site. If you find yourself unable to agree to these Terms and Conditions, you must not use our site. 

  • 2. Conditions of use

    www.metafores-online.gr - www.metafores-online.com.cy - www.moversonline.eu is a site operated by All World Services Ltd ("we or "us"), a company which is registered in Bulgaria under company number 202686639.Our registered office is at Krusha 3 Petrich 2850. Agreement  is the document that describes the terms under which We offer  You  access to our services. This Agreement describes the Terms and Conditions applicable to your use of our services available under the  site. Terms and Conditions  are the terms included in the Agreement  as it is now and/or modified in the future, and includes all conditions applicable to a person accessing the site  in connection with his use of the site.

  • 2.1. Definitions

    AGREEMENT: Is the document that describes the terms under which We offer  You  access to our services. This Agreement describes the Terms and Conditions applicable to your use of our services available under the site domain.

    USER : Means a web-visitor who has posted a Job on the Site.

    TRANSPORT SERVICE PROVIDER : Or -TSP - means a Member which might be a person and/or a business entity, who/which who has submitted a quotation in respect of a Job.

    VISITOR: Means a web-visitor of the site and who is not a member,having access without (password).

    PASSWORD: It is a code consisting of numbers or letters, which belongs to a member of the site. and allows access to all services.You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You must take all necessary steps to ensure that your password is kept confidential and secure and should inform Us immediately if You have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.If You are Registering as a business entity, You represent that You have the authority to bind the entity to this Agreement. Each Registration is for a single User only. We do not permit You to share your User name and password with any other person nor with multiple Users on a network. Furthermore, your Membership may not be transferred to a third party.

    TRANSFER: It is the carriage of goods who registers o User to site for deals that give carriers.

    REGISTER: It is the creation of an account this site. Acceptance of registration is the exclusive discretion of site.

    FEE: Is the booking fee we charge to Transport Service Providers  as a fee for our services to him when the last bid is accepted by the user and secure transportation.

    CANCEL: The right of transport to use to cancel the contract.

  • 2.2. Responsibility of Registered Membership/Visitor

    The Registered User / Guest pages and services of this site assume responsibility for any damage caused to it by poor or improper use of the service. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You must take all necessary steps to ensure that your password is kept confidential and secure and should inform Us immediately if You have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.Please ensure that the details You provide us with are correct and complete and inform Us immediately of any changes to the information that You provided when registering. 

    Transportation :

    • You must legally be able to transport the shipments You bid on. You agree that it is your sole obligation to comply with all laws and regulations that may apply, including any and all national and international licensing requirements.
    • You shall disclose to every Member that You attempt to do business with, the services that you offer and relevant policies, procedures and fees that You will charge, including, but not limited to, taxes and/or other service charges. In the event that You charge "extra fees" and We are made aware of this fact, this site reserves the right to suspend or cancel your account at our sole discretion.
    • Your bid may only include content relevant to the description of your transportation services. 
    • If You bid on any shipment and your bid is accepted by the shipping customer, You are obligated to perform the services offered in your bid at the accepted bid price.
    • We provide distance calculations and driving directions (or links to third party driving directions) to TSPs as part of our service. We are not responsible for the accuracy of this information. We recommend that You verify with the shipping customer this information.
  • 2.3. Using the site

    Registration is not open to persons aged under 18 or to any persons whose Membership has been suspended or terminated. :

    • You are solely responsible for any information You provide to Us or other Users in the registration, shipping, or transportation process.
    • Your personal information and any shipment or trip listings must be true, legal, accurate, and non-fraudulent.
    • You may not provide contact information to other Members for the purpose of bypassing this site transaction fees.Information may not contain any viruses or other malware that may damage or interfere with our site. Furthermore, You may not list any shipment or trip on our site that, by paying to Us a Match Fee, could cause Us to violate any applicable law, statute, ordinance or regulation, or that violates our Terms of Prohibited Items.
    • We shall not be liable for any information sent or stored at your request to the extent that We have no actual knowledge of the precise activity or information sent or stored.
    • You hereby agree that any and all of this information is confidential and shall be our sole and exclusive intellectual property.
    • Any disclosure of our information to a third party (specifically including a direct competitor) is strictly prohibited. All obligations contained herein will survive the termination of this Agreement.
    • Members are not permitted to manipulate the bid prices for any shipment or interfere with other Members' listings or Transactions. We may suspend or terminate your Membership if it is suspected that You have engaged in fraudulent activity in connection with the site.
    • Bid prices submitted by TSPs must include ANY and ALL charges, including any taxes and fees. If you are a TSP, You may not subsequently add the Fee to the bid price.
    •  We are not involved in the actual transaction between Shippers and TSPs. As a result, We have no control over the quality, safety, or legal aspects of the transactions that take place on our Website.
    • You acknowledge and agree that any and all communications, correspondence, verbal or written, or any warranties or representations made by Members with regard to the services, are not provided by Us and are specifically and solely between You and the other Member.
    • We have no control over the accuracy of listings, the ability of TSPs to transport items, or the ability of Shippers to send items. We cannot ensure that a Shipper or a TSP will actually complete a shipment.
    • You are prohibited from posting or transmitting to or from the Site any material:that is threatening, defamatory, obscene, indecent, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience.

    You warrant that it is legal for you to view the Site in the jurisdiction to which you are subject. You are responsible for compliance with all laws of that jurisdiction, in viewing or using its contents.

    A failure or delay in enforcing compliance with one or more provisions of these Conditions shall not constitute a waiver of any other provision of these Conditions.

    If any provisions of the Conditions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.The Conditions constitute the entire agreement between ourselves as to your use of the Site and shall supersede any prior agreement or representation in respect thereof.

    We expressly reserve the right to revoke the right granted in clause 2.3 for breach of the Conditions and to take any action that we deem appropriate. You shall fully indemnify us for any loss or damage that we may suffer for breach of clause 2.3.

  • 2.4. Termination

    Whilst we endeavour to ensure that the Site is available all day, we shall not be liable if, for any reason, the Site is unavailable at any time or for any period.Access to the Site may be suspended temporarily and without notice in the case of a system failure, maintenance or repair or for any reasons beyond our control.Whilst we endeavour to ensure that the information on the Site is correct, we do not warrant the accuracy or completeness of the material on the Site.

    We may, at our sole discretion, restrict your access to the site and/or refuse to correspond with You without prior notice where:

    • there is a change in the law limiting our ability to provide access to the site
    • there is any event beyond our reasonable control preventing Us from providing access to the site (for example, and without limitation, technical difficulties, capacity problems and communication failures), or
    • We consider that You are abusing the site or are otherwise acting in breach of the Terms and Conditions.

    Any information about you that we process will be processed in accordance with our privacy policy. By using the site you consent to such processing.

  • 2.5. Feedback

    Whilst We are unable ourselves to conduct any due diligence on our Members, We do enable Users and Transport Service Providers to provide feedback evaluations on each other's performance in the course of the Transaction including, but not limited to, the performance of the Job (or, as the case may be, their failure to enter into a Transaction and/or perform the Job). The evaluations seek to provide Members with guidance on the skills and/or reliability of other Members prior to bidding or, in the case of Users, accepting a bid from a Transport Service Provider.

    You accept that by posting a Job or by bidding on a Job it is probable that another Member will leave feedback about You, and You acknowledge that your feedback consists solely of comments left by other Members You agree that You will not use any feedback received on the site on any venue or website that is not the site.Do always use common sense and respect when leaving feedback on another Member as unwarranted, potentially libellous feedback could result in legal claims being made against you. We do not censor feedback or investigate it for accuracy, and you acknowledge that we are in no way legally responsible for any feedback that is left.

    Any use of profanity, libellous behaviour, illegal activity, or any other from of abuse of the feedback function or any other part of the Site may result in a ban from further use of the Site and, if applicable, being reported to any relevant authorities.

  • 2.6. We are not under any general obligation when providing our services

    Unlawful Transactions: Any Job or aspect of a Transaction carried out, or sought to be carried out unlawfully, by either TSP or Member, is prohibited. We are not under any general obligation when providing our services to monitor the information which they transmit or store, nor a general obligation to actively seek out facts or circumstances indicating illegal activity. We shall promptly inform the competent public authorities of any alleged illegal activities undertaken or information provided by recipients of our services, or to communicate to the competent authorities, at their request, information enabling the identification of recipients of our services.

    General Disclaimers: 

    • Your contract in connection with a Transaction will be with the other Member and, as a result, We can give no commitments of any nature about the other Member (whether User or TSP) or the Job, whether as to quality, quantity, delivery or price.
    • We assume no responsibility for claims made by TSPs with respect to their licenses, insurance, registration, membership or trade association or indeed any other claim made at any point during the Transaction or bidding process.
    • It is the responsibility of the User to select a suitable Transport Provider for the provision of the Job and the responsibility of the User and the Transport Provider to negotiate the terms of the Transaction.We have no, and assume no, control over the quality, safety, or legal aspects of the Jobs and/or Transactions that take place through the Site.
  • 3. Fees

  • 3.1. The "Fee"

    The site is free to use for users.A deposit fee (Deposit) is payable by a Transport Service Providers when a bid is accepted. Transport Service Providers are charged a transaction booking fee based on a tiered percentage of their accepted quote price.

  • 3.2. Fee is

  • The incurring of the Fee is independent of the actual performance of the Job. The obligation to pay the Fee therefore still applies if a Job is placed via the site but is not subsequently carried out and/or the Transaction is later terminated. We may waive our right to receive the Fee as a gesture of goodwill; however the grant of any such waiver is entirely within our discretion and if so granted, is always without accepting any legal obligation to do so.

  • 3.3. Changes in Fee

    We reserve the right to waive or change the basis for the calculation of the Fee at any time. We may also temporarily change or suspend the Fee for a promotional period. 

    Any such changes will be described on the site.

  • 3.4. Fee VAT

    Suppliers are responsible for the collection and payment of all VAT associated with the supply of services to Buyers.

  • 3.5. Account

    When you become a Member you will be allocated an account into which Deposits will be paid and from which Fees. 

  • 4. Credit Account 

  • The Credit Account made ​​in the following ways:

    • α) Payments by IBAN or,
    • β) you will pay a deposit in the amount of the Fee (the "Deposit")

     

  • 5. Feedback

    Whilst we are unable ourselves to conduct any due diligence on our Members, we do enable Users and Successful Transport Providers to provide feedback evaluations on each other's performance in the course of the Transaction including but not limited to the performance of the Job (or, as the case may be, their failure to enter into a Transaction and/or perform the Job). The evaluations seek to provide Members with guidance on the skills and/or reliability of other Members prior to quoting or, in the case of Users accepting a quote from a Transport Services Provider.

    ΗFor each transaction, Buyers and Suppliers can choose to rate each other by leaving Feedback. Users can leave a positive, negative, a rating, plus a short comment. There are two levels of assessment, 4, 5, 3 (positive rating) και 1 ή 2 (negative rating).

    You accept that by posting a Job or by bidding on a Job it is probable that another Member will leave feedback about You, and You acknowledge that your feedback consists solely of comments left by other Members You agree that You will not use any feedback received on the site on any venue or website that is not the site. You acknowledge and agree that the site is a neutral venue and that all transactions for services are made by and between You and other Members only and therefore, We cannot, do not and will not make any comments on behalf of You or your services. In order to preserve the key component and integrity of the website.

    Feedback comments must comply with rules on feedback listed on the site. This site reserve the right to remove or modify feedback left by either the buyer or supplier without prior consent of either parties.

  • 6. General

    Unless otherwise stated, the copyright and other intellectual property rights in all material on the site (including, without limitation, photographs and graphical images) are owned by Us or our licensors or their respective owners. Save as agreed otherwise, any use of extracts from the site other than in accordance with these Terms and Conditions, your permission to use the site will automatically terminate and You must immediately destroy any downloaded or printed extracts from the site.     

  • 7. Intellectual property rights

    We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

    You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.

    You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way.

    Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

    You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

    Information about You and your visits to our site: Any information about You that We process will be processed in accordance with our Privacy Policy . By using the site you consent to such processing.

  • 8. Our liability

  • 8.1.

    Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for loss of income or revenue; loss of business; loss of profits or contracts; loss of anticipated savings; loss of data; and loss of goodwill for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

  • 8.2.

    The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. Location or mapping information is provided for guidance only.It is based on postcodes, so cannot be an exact indicator of the location of a property. No liability is accepted for the accuracy of postcode or location information.

  • 8.3.

    This does not affect our liability for death or personal injury arising from our negligence, or our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, or any other liability which cannot be excluded or limited under applicable law.

  • 8.4.

    Whilst we endeavour to ensure that the site is available 24 hours a day, we shall not be liable if, for any reason, the site is unavailable at any time or for any period. Access to the site may be suspended temporarily and without notice in the case of a system failure, maintenance or repair or for any reasons beyond our control.

  • 8.5.

    To the extent permitted by law we hereby exclude:all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and  any liability for any direct, indirect or consequential loss or damage incurred by any person in connection with the Site or in connection with the use, inability to use, or results of the use of the Site, any websites linked to it and any materials posted on it, including, without limitation any liability for, loss of income or revenue  loss of profits or contracts ,for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

  • 9. Cancellation

  • 9.1.

    Transport contracts are formed between Buyers and Suppliers so the negotiation and agreement of any cancellation and its consequences are matters for them. However,We will review all cancellation requests. A cancellation request must be filed within 7 days of quote acceptance, requests made after this time will be invalid.

  • 9.2.

    Users and Successful Transport Providers will negotiate directly once there has been a successful quote. Either party can make a Cancellation Request; however it should only make one once all reasonable attempts to reach an agreeable solution have been exhausted and it is clear that the Job will not be performed. You may not make a Cancellation Request until at least 7 days after the date on which the quote was originally accepted. When you make a Cancellation Request the other party to the proposed Transaction will be notified and will have 48 hours to respond by either:accepting the Cancellation Request and your reason; or rejecting the Cancellation Request and requesting review by our staff.If your Cancellation Request is accepted by the other party the accepted quote can be retracted and the Job can either be relisted or deleted. If the request is rejected by the other party, then it is sent to us for review and a decision will be made on whether to approve or not to approve the Cancellation Request. Once we have given our verdict on whether to approve the Cancellation Request we will not enter into any further correspondence - our decision is final.

  • 9.3.

    We take abuse of the procedure for Cancellation Requests very seriously. Abuse includes submitting false or exaggerated reasons, attempting to retract accepted quotes, or colluding with other Members to abuse the procedure. If a Member is found abusing or is suspected of abusing the procedure in this clause 9 his Cancellation Request will automatically be denied and may his Membership may be revoked without further notice and/or he may also be subject to additional fees.

  • 10. Privacy Policy

    • α) At this Site we are committed to delivering reliable information to our clientele and to protect the privacy and confidentiality of Personal Data about them. Safeguarding the privacy of information, both online and off-line, is a top priority for this Site.By accepting the Privacy Policy and the User Agreement in registration, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of the site User Agreement.
    • β) In order to use this Site, you must first complete the registration/sign up form. During the registration process, you are required to give contact information such as name, address, phone number and email address. This allows us to provide services and features that meet your needs, and to customize our service to make your on-site experience safer and easier. We only collect personal information about you that we consider necessary for achieving this purpose.
    • γ) The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:To provide you with information requested from us, relating to our products or services. To provide information on other products which we feel may be of interest to you, where you have consented to receive such information. 
    • δ) The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.
    • ε) Where applicable, we may disclose your personal information to any member of our group.We will disclose your personal information to transport providers with whom who have chosen to transact with (i.e. if you have accepted their quote). We may also disclose your personal information to third parties if:we sell any or all of our business and/or our assets to a third party.To assist fraud protection and minimise credit risk.
    • στ) If you are visiting our website or using any of our services, by continuing to do so, you consent to the use of your personal information as set out in this policy.We may need to change our privacy policy from time to time. We will publish the changes on this page, and may place notices to other pages of the website, so that you may be aware of the information we collect and how we use it at all times. Continued use of the service will signify that you agree to any such changes.
  • 11. Accept

    If you do not accept the General Conditions, do not use the site. A failure or delay in enforcing compliance with one or more provisions of these Conditions shall not constitute a waiver of any other provision of these Conditions. 

  • 12. Indemnify

    The Conditions constitute the entire agreement between ourselves as to your use of the site and shall supersede any prior agreement or representation in respect thereof.

    You shall fully indemnify us for any loss or damage that we may suffer for breach of this Agreement. For any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable. Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.

  • 13. No Agency

    You hereby agree and acknowledge that your execution of this Agreement, your provision of services and/or your use of the site, does not confer or imply any contractor (independent or otherwise), agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship with Us and furthermore, that no affiliation, association or connection exists between You and Us.

  • 14. Notifications

    Any and all notices to be given by either one of us to the other pursuant to or in connection with the Conditions shall be deemed sufficiently given when forwarded by e-mail or facsimile transmission in each case addressed to you at any e-mail address or facsimile number you have given us or to us at the e-mail address or facsimile number displayed at the start of these General Conditions. 

  • Last Updated 23th Joune 2014